Responsible Gaming

1

Gamble for entertainment

Gambling involves risk, and every bet can result in a loss. There is no guaranteed strategy, system or pattern that can predict the outcome of a game. Previous results do not influence future results, and a winning streak does not mean that a further win is due. Treat all money used for gambling as entertainment spending that may not be returned.

Before you play, consider whether gambling fits within your personal circumstances. Only use money that you can afford to lose after essential costs have been covered. Essential costs may include housing, food, bills, transport, education, healthcare, debt repayments and other regular commitments. Never use money set aside for these purposes, and avoid borrowing money or selling possessions to fund gambling.

• Set a budget before you begin and keep to it.
• Decide how much time you are comfortable spending and take regular breaks.
• Keep gambling separate from everyday expenses and financial commitments.
• Avoid gambling when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
• Do not chase losses by increasing your bets or playing for longer.
• Remember that stopping after a loss is a responsible decision, not a failure.
• Never gamble to impress other people or to keep up with someone else's spending.

Gambling should not interfere with your relationships, work, studies, health or other interests. Making time for family, friends, exercise and non-gambling activities can help maintain balance. If gambling is becoming your main source of excitement, relief or social contact, it may be time to pause and review your habits.

2

Set limits and stay in control

A written plan can make it easier to follow your own boundaries. Set a maximum amount and a maximum period of time before you start playing. Your limit should be based on your disposable income and personal circumstances, not on an amount you hope to win. Once your limit has been reached, stop gambling for the day or for the period you have chosen.

Practical steps

1. Work out your regular income and essential expenses before deciding whether you have any money available for entertainment.
2. Set a gambling budget that does not affect rent, mortgage payments, bills, food, transport, savings or debt repayments.
3. Use a timer or calendar reminder to help monitor how long you have been playing.
4. Take a break after each session and avoid returning immediately after a loss.
5. Keep records of deposits, bets and withdrawals so that you have a clear view of your activity.
6. Do not increase your budget because you have won, lost or feel that a particular result is likely.
7. Review your plan regularly and reduce your activity if gambling is becoming difficult to manage.

Depending on the services available to your account and location, gambling platforms may provide tools such as deposit limits, loss limits, session reminders, activity statements, temporary breaks or account closure. These tools can help you apply a decision made in advance. Read the relevant information carefully and select limits that are realistic and meaningful for you. If you ask for a break or account restriction, do not create another account or use another person's account to continue gambling.

You are responsible for keeping your account details secure and for ensuring that nobody else uses your account. Do not share passwords, payment information or access codes. Gambling accounts should only be used by the person to whom they belong. Adults should also take reasonable steps to prevent children and other vulnerable people from accessing gambling services or devices.

3

Recognise when gambling may be causing harm

Gambling harm can develop gradually, and you may not notice the change straight away. The amount of money lost is not the only measure of harm. Gambling may be a concern if it affects your mood, relationships, finances, work, study, sleep or physical health. You do not need to wait for a serious crisis before asking for help.

Possible warning signs

• Spending more time or money gambling than you originally intended.
• Trying to win back money you have lost, often by placing larger or more frequent bets.
• Feeling restless, irritable or anxious when you try to reduce or stop gambling.
• Thinking about gambling during work, study, family time or other important activities.
• Hiding your gambling, losses or account activity from people close to you.
• Borrowing money, using credit or missing bills because of gambling.
• Selling possessions or using savings intended for another purpose.
• Arguing with family or friends about gambling or withdrawing from social activities.
• Gambling to escape sadness, stress, loneliness, boredom or other difficult feelings.
• Feeling guilt, shame or regret after gambling but continuing to play.
• Neglecting sleep, meals, work, study, health or personal responsibilities.
• Experiencing thoughts of hopelessness or feeling that there is no way to recover financially.

If any of these signs apply to you, consider stopping play and speaking with someone you trust. A clear conversation with a partner, family member or friend can provide support and help you stay accountable. You can also seek confidential advice from an independent gambling support service in Australia. Trained counsellors can help you understand your options without judgement.

If gambling has affected your finances, consider speaking with a qualified financial counsellor. They may help you review bills, debts, budgets and practical next steps. If gambling is affecting your mental health or safety, seek help from an appropriate health professional. In an immediate emergency, contact emergency services or attend the nearest hospital.

4

Taking a break or getting support

Taking a break is a useful first step when gambling no longer feels enjoyable or manageable. You can stop playing, sign out of your account, remove gambling applications or payment shortcuts, and avoid places or situations that encourage you to gamble. Ask a trusted person to support your decision and, where appropriate, help you manage access to money while you regain control.

If you want to stop using an account, review the available account closure, self-exclusion or temporary break options. A restriction may not remove every risk by itself, so consider combining it with support from an independent service and practical changes to your finances and routine. Do not attempt to bypass a restriction by opening another account or gambling through someone else.

Support in Australia

Gambling Help Online and state and territory gambling support services provide information, counselling and resources for people affected by gambling, as well as their families and friends. These services can help whether you gamble occasionally or frequently, whether the concern is financial or emotional, and whether you are asking for yourself or someone else. Support may be available online, by telephone or through local services, subject to the service's arrangements.

You can also speak with your general practitioner or another trusted health professional about the effect gambling is having on your wellbeing. If you are supporting another person, remember that you are not responsible for controlling their gambling on your own. Set clear boundaries, protect shared finances where appropriate and seek advice for yourself.

Roo96 Casino encourages players to make informed decisions and to use available responsible gaming measures. If you believe your gambling is becoming difficult to control, stop playing and seek assistance as soon as possible. Asking for help early is a positive step, and confidential support is available across Australia.