Betting Rules

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1. General betting conditions

These rules apply to bets, wagers and eligible games made through Roo96 Casino. By opening an account, entering a market, submitting a wager or playing a game, you confirm that you have read and accepted the rules that apply at that time. Additional conditions may appear on a specific market, game, promotion or event. Where an event-specific rule differs from a general rule, the event-specific wording will normally apply to that market.

You are responsible for checking the information shown before confirming a bet. This includes the event or game, selection, odds or price, stake, potential return, bet type, applicable conditions and any closing time. Information displayed on the website is provided to help you make an informed decision, but it is your responsibility to make sure that your intended bet is correct before submission.

Roo96 Casino may offer different products, markets and games from time to time. Availability can depend on the product, location, account status, technical conditions and applicable law. Not every market or game is available to every player. A product being displayed on the website does not guarantee that it will remain available or that a bet can be placed at a particular time.

Player eligibility

You must meet the minimum legal age and all other eligibility requirements that apply to the service in your location. You must use your own account and provide information that is complete, accurate and current. You must not place bets on behalf of another person, allow another person to use your account or use the service where gambling is prohibited.

Roo96 Casino may carry out identity, age, payment, location and account checks. You may be asked to provide documents or other information before withdrawals, continued use of the account or certain transactions can be completed. If information cannot be verified, an account or transaction may be restricted in accordance with the applicable Terms and Conditions.

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2. Placing, accepting and changing bets

A bet is not final until it has been successfully submitted and accepted by the system. A bet slip, confirmation screen or transaction record may show whether a wager has been accepted, rejected, cancelled or is awaiting processing. You should check your account history after placing a bet and keep a record of any confirmation shown.

Displayed odds, prices, lines and other market information may change before a bet is accepted. Depending on the market, you may be shown the changed price and asked to confirm it, or the bet may be rejected and require resubmission. A bet placed at an incorrect price, or submitted because of an obvious technical or display error, may be reviewed and handled under the applicable rules.

Once accepted, a bet generally cannot be edited, transferred or withdrawn by the player unless a specific feature, such as an available cash-out option, is clearly provided. A cash-out or similar feature is not guaranteed. It may be unavailable, suspended or changed while a market is open, and the amount offered may differ from the original potential return.

The stake shown at confirmation is the amount applied to the bet. You should ensure that you understand whether a displayed amount refers to the total stake, the amount per selection or the total potential return. Combination bets can include multiple selections, and the result of each selection may affect the overall outcome. The rules for the chosen bet type will be shown where relevant.

Errors, duplicate bets and unusual activity

If a technical fault, communication problem, pricing error, duplicate submission or other obvious mistake affects a bet, Roo96 Casino may investigate the transaction and take reasonable corrective action. This may include refusing, voiding or settling an affected bet in line with the applicable rules. If you believe a bet has been recorded incorrectly, review your transaction history and raise the issue through the available support channel as soon as possible.

You must not use software, devices, methods or conduct intended to interfere with the website, manipulate a market, obtain an unfair advantage or bypass account and security controls. Suspected fraud, collusion, money laundering, abuse of a technical fault or other prohibited activity may result in investigation and account restrictions.

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3. Events, markets and settlement

The settlement of a bet depends on the rules for the relevant sport, competition, event or market. The market description should be read carefully because similar-looking markets may have different settlement requirements. For example, a market may refer to regulation time only, a specified period, a final result, a particular participant or a specific statistical measure.

Unless the market rules state otherwise, settlement is based on the official result or official data source used for that event. Later changes, appeals, disciplinary decisions or corrections may not change an already settled bet unless the relevant market rules expressly allow a settlement review. If an official result is unavailable or cannot reasonably be verified, the market may remain open, be postponed or be voided in accordance with the applicable rules.

A postponed, abandoned, interrupted or rescheduled event may be treated differently depending on the market and the published event rules. Some bets may remain valid if the required result is determined within the relevant conditions, while other bets may be voided. A change of venue, playing surface, event format or participant may also affect settlement where it changes the original basis of the market.

If a participant does not take part, a starting requirement is not met or an event is materially changed, the market may be reviewed under its specific rules. This can apply to player, team, winner, finishing position, performance and statistical markets. You should not assume that a non-runner or non-participant is treated in the same way for every bet type.

Live and in-play markets

Live or in-play markets may be subject to delays between an event occurring and information being displayed or a bet being accepted. Prices can change rapidly, and a bet may be rejected if the market moves before acceptance. A market may also be suspended during important moments, after a material incident or when the available information cannot be reliably confirmed.

You are responsible for understanding the information presented for an in-play market, including the current score, time, period and any stated settlement condition. If an in-play bet is accepted during a delay or following an obvious display problem, it may be reviewed under the relevant error and market rules.

Dead heats and tied outcomes

A dead heat or tied outcome may be settled using a dead-heat rule, a tie rule or another method stated for the market. Under a dead-heat settlement, a selection may be treated as having achieved only part of the result, which can affect the return. The precise treatment depends on the market wording and the type of bet placed.

Where a market is settled using scores, times, rankings, statistics or other data, the relevant definitions are those displayed with the market or set out in the applicable product rules. Rounding, measurement units and qualifying conditions can affect the result. Always check the market information before confirming a wager.

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4. Casino games and game results

Where casino games are available, each game is governed by its displayed rules, paytable, betting options and any stated game conditions. Before playing, you should check the minimum and maximum stake options shown for the game, the way winning combinations are determined and whether features, rounds or bonus elements have separate conditions.

Game outcomes are determined by the game system and the rules displayed for that game. You must not attempt to influence, interrupt or manipulate a game result. If a game is interrupted by a connection problem or technical fault, the game record and available system information may be used to determine whether the round was completed, returned, cancelled or otherwise resolved.

A result shown in your account or game history should be checked against the game rules. If a result appears incorrect, avoid repeatedly submitting the same action and report the issue through the support option available on the website. Roo96 Casino may review relevant records, including the game round, transaction history and technical information, before determining the appropriate outcome.

Promotional offers, free play, enhanced prices and other incentives may have separate terms. Those terms can include eligibility requirements, qualifying transactions, expiry conditions, wagering conditions, game restrictions and withdrawal requirements. A promotion must not be assumed to apply to every market or game. The promotional terms shown at the time of participation will apply.

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5. Payments, disputes and responsible betting

Bets are placed using funds available in your account or through an approved payment method. You must use a payment method that belongs to you or that you are authorised to use. Transactions may be subject to verification, processing checks and applicable account conditions. A balance, return or transaction can be reviewed if there is evidence of an error, fraud, unlawful activity or a breach of the rules.

If you disagree with a bet result, settlement or account transaction, first check the market rules, game information and transaction history. Keep the relevant bet reference, date, selection and any confirmation details. Raise the matter through the support channel available on the Roo96 Casino website. Reviews are made using the available records and the applicable rules, and a correction may be made if an error is identified.

Betting should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble or continue playing when you feel stressed, upset or unable to stay in control.

• Set personal spending and time limits before starting.
• Take regular breaks and avoid betting when affected by alcohol or other substances.
• Keep gambling separate from essential household, rent, bill or loan money.
• Do not increase your stake to try to recover a previous loss.
• Use available account controls, limits, time-outs or self-exclusion options if gambling is becoming difficult to manage.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

These Betting Rules are intended as general information and do not replace the full Terms and Conditions or the specific rules displayed for a market or game. Rules may be updated when products, systems or legal requirements change. The current version published on the website applies to new activity from the time it is displayed. If you are unsure about a rule, do not place the bet until you have reviewed the available information.